====== Digital Transformations ====== ===== Monday 11 October 2021 ===== ==== Cedric Dufour ==== === IT Sourcing === IT Sourcing Strategy: When to do in-house and when to out-source, and how * Know who are ? * IT Supplier Portfolio Review: Know who your suppliers are * oftentimes, mgt knows the top 2 in each category but often ignorant of no. 3 * know how/when to aggregate purchase if too many suppliers of same products/services * First: Identify/Define the right scope: geographically confined? * Next: Understand/Aligh on IT Categories: * Hardware * Software * IT Maintenance * Telecom * Services * Visually draw map of how the IT budget is spent on the various services/providers. Seek how where the company wants to shift, look for gaps to exploit * Map IT suppliers to IT categories * Conduct Financial Review * Perform Qualitative Review * Service Catalogue * Listing all IT services provided within company * * IT Activity * IT Strategy components * Business Strategy: IT Strategy enable Business Strategy * Service Strategy * Platoform/Application Strategy * Security Strategy: Internal training... * Infrastructure Strategy: Cloud, .... * Sourcing Strategy: when/where to outsource/insource * IT Strategy Enablers * IT Governance * Operating Models * IT Architecture * IT Processes * Skills & Capabilities * What's inside the IT Strategy ? * Key tech * Operating model * Suppliers strategy * Geographies alingment * == Buy or Build ? == //Massive impact on how the project is going to unfold: Succeed or fail.// MNCs tend to create more technical debt, compared with SMEs ===== Tuesday 5 October 2021 ===== ==== e-Learning ==== === Cryptocurrencies === https://www.linkedin.com/learning/cryptocurrency-foundations/methods-of-cryptocurrency-creation?u=104800994 coinmarketcap.com ===== Monday 4 October 2021 ===== ==== Tan Tzen Haw ==== === Cybersecurity === Menu of cyber hacking: * Facebook account: $130 * GMail account: $165 * Reconnaissance * Weaponisation * Exploitation * Installation * Command & Control * Action on Objections * Often overlooked: wiping log files/traces of intrusion Produce documents * Use SingPass * My Info * Data input First deposit Activate card Register for online banking ===== Thursday 30 September 2021 ===== ==== Amal Savle ==== === Digital Payment Eco-system === Merchant bank is called Acquirer Bank: the bank goes out to acquire/enroll merchants to join the network Payer's bank is called Issuer Bank: the bank issues the card to the customer ==== Pawat Sethaput ==== === Enterprise Architecture === Agenda * Why * Concepts * What is the Modern Architecture (vs Legacy) Standards for Modern Data Platforms * User-centric: * Data-centric: mine data to innovate for seamless info flow * Real-time: immediate processing * Scalability: enabled through application modularity * Business agility: through frequent, value-driven delivery * Open architecture: foster innovation, enable partnerships 7 domains - Systems of: * Engagement: UI * Marketing: Personalisation * Data & Insights: * Records: Processing * Infra & Operations Cuts across 7 domains: * Integration * Security ===== Wednesday 29 September 2021 ===== ==== Cedric Dufour ==== === Government Grants === Poll website: Mentimeter - https://www.menti.com/ https://www.gobusiness.gov.sg/gov-assist/ EDG, PSG ===== Friday 24 September 2021 ===== ==== Tan Jian Bo (jianbo.tan@trainocate.com) ==== === Amazon Web Server (AWS) === Free AWS access: https://aws.amazon.com/free/?nc2=h_ql_pr_ft&all-free-tier.sort-by=item.additionalFields.SortRank&all-free-tier.sort-order=asc&awsf.Free%20Tier%20Types=*all&awsf.Free%20Tier%20Categories=*all Server on demand Pay as you go: how long you use, how much HD space you use... Benefits: * Trade capital expense for variable expense * Massive economies of scale * Stop guessing about capacity: Elasticity - ability to stretch/contract service supply whenever there are surges/dips in demand * Increase speed and agility * Focus on what matters * Go global in minutes Each Region has multiple Availability Zones === Machine Learning === === Data Analytics === ===== Monday 20 September 2021 ===== ==== Trina Foo ==== === Southeast Bank === Strong player but high costs, low customer satisfaction. https://www.bcg.com/publications/2020/increasing-odds-of-success-in-digital-transformation The six success factors are: * An **Integrated Strategy** with Clear Transformation Goals. The strategy describes the why, the what, and the how, which are tied to specific, quantified business outcomes. * **Leadership Commitment** from CEO Through Middle Management. The company has high leadership engagement and alignment, including often-overlooked middle-management ownership and accountability. * Deploying **High-Caliber Talent**. Management identifies and frees up the most capable resources to drive the transformation program. * An **Agile Governance Mindset** That Drives Broader Adoption. Leaders address roadblocks quickly, adapt to changing contexts, and drive cross-functional, mission-oriented, “fail-fast-learn” behavioral change into the wider organization. They deal with individual challenges without losing sight of the broader goals. * **Effective Monitoring** of Progress Toward Defined Outcomes. The company establishes clear metrics and targets around processes and outcomes, with sufficient data availability and quality. * **Business-Led Modular Technology and Data Platform**. The company puts in place a fit-for-purpose, modern technology architecture driven by business needs to enable secure, scaleable performance, rapid change deployment, and seamless ecosystem integration. ===== Thursday 16 September 2021 ===== Ulrich Trauzettel Industry 4.0 * Transparency: * sensors on machinery- * location * temperature, * wear-and-tear, etc * Predictability * with location * next leg of transport can prepare for arrival and adjust production schedule * Self-control * autonomy * what is in sequence/parallel ? So that machines can adjust how system runs * Lean/TPM/6Sigma is not sufficient, but Industry 4.0 supplements and enhances the system ===== Wednesday 15 September 2021 ===== === Class/Groups presentations === * Group 1: Demand forecasting * Group 2: Personalization in sales & marketing * Group 3: Digital twins * Group 4: Smart procurement & supplier management solutions * Group 5: Predictive and preventive maintenance * Group 6: **Robotic process automation** https://www.linkedin.com/learning/introducing-robotic-process-automation/corporate-archeology?u=104800994 * Group 7: Fraud detection & analytics * Group 8: Dynamic pricing * Group 9: Smart factory of the future (Industry 4.0) ===== Monday 13 September 2021 ===== === Matthias Weinert === Possible use cases/opportunities for digital initiatives: * Product management * Channel optimisation through omni-channel (vs multi-channel) * Demand forecasting * Opes & Procurement * Ops excellence * Performance analysis * Demand forecasting * Smart Warehousing * Process optimisation * Marketing & Sales * Stakeholder insights * Commercial excellence * Geo-optimisation * Risk & Quality Management * Finance, HR, IT * Shareholder insights * Planning and monitoring RPA: Robotic Process Automation RPA vs STP: It seems STP requires massive system overhaul, whereas RPA sometimes mimicking of human to interact with legacy systems. RPA is generally a band-aid, meant for short term solution and needs to updated with each system upgrade. Even if it is boosted by AI/ML, it might be dangerous. Digital maturity * starter * literate * performer * leader Key questions: * Why? (Strategy) Define Bionic vision * What? (Use cases) Create new digital growth * What? Digitise the core * How? (Enablers) Solidify the foundation DAI: Digital Acceleration Index ===== Thursday 10 September 2021 ===== === Matthias Weinert === Roles of different people in an Agile organisation: Key takeaway: Many differentiations of the many activities and skills/talents needed. I think many need to multi-task/multi-talents. ===== Wednesday 9 September 2021 ===== === Matthias Weinert === 6 critical success factors for digital transformation * Integrated **strategy** with clear goals * Leadership **commitment** * Deploy **talent** * **Agile** governance drives adoption * Monitor progress of **outcomes** * Business-led **modular** tech & data platform 70 - 20 -10: What it takes to unlock value from digital transformation ? * 70% Capability build and change management * 20% Technology / IT * 10% Strategy / Algorithms ==== Readings ==== === Is your Technology ready for the new digital reality ? === * Ensure Business Continuity * Reset Investment Portfolio * Future-Proof Tech Function * Build Scalable and Adaptable Data and Digital Platforms === Characteristics of a WTCF (World-Class Technology Function) === * modern, simplified, application, data, and technology infrastructure landscape * operating model based on close collaboration between business and the technology function * future-ready technology workforce, leadership, and culture * well-defined ecosystem and sourcing model * Leading-edge cybersecurity capabilities * technology function that participates as an equal with the business in all key digital programs === Business Resilience Phases === * Respond * Recover * Reimagine ===== Wednesday 8 September 2021 ===== ==== Define Digital Transformations ==== === Matthias Weinert === Largest tech companies (Netflix, Uber, AirBNB, etc) don't own the physical assets needed to operate. * Data explosion * Pervasive digitalisation: Omnichannel, sensors, always connected * Enabling technologies * New customer: 24x7 engagement * New market forces TMT: Technology, Media Telecom industries === e-Learning === Key takeaways: * Look at digital disruption as a gift rather than a problem * Beware of the Digital lipstick syndrome: Embrace digital developments whole-heartedly * Make customer obsession and growing customer value most important guiding principle * Digitise every activity in value chain * Master value creation and value capture in open ecosystems * Leverage the wisdom of crowds * Harness power of AI * Agile * Experiment, experiment, experiment Ikea effect: STAC: * Simplify * Transparency * Accountability * Collaboration Stages of a company's digital journey: * Digitally Present * Digitally Active * Digitally Engaged * Digitally Competitive * Digitally Mature === Mandatory reading === 5 rules of digital strategy * Assess the Strategic Impact of Digital * Set Your Digital Ambition High * Place Big Bets * Build New Strategic Muscles * Manage Transformation Actively