week07
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| Both sides previous revisionPrevious revisionNext revision | Previous revision | ||
| week07 [2021/07/29 05:45] – [Miranda Adams] suhaw | week07 [2021/08/03 05:59] (current) – suhaw | ||
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| ===== Wednesday 28 July 2021 ===== | ===== Wednesday 28 July 2021 ===== | ||
| - | ==== Miranda Adams ==== | + | ==== Miranda Adams and Gary Lim ==== |
| === HCD: Human Centered Design === | === HCD: Human Centered Design === | ||
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| * | * | ||
| - | DDE - Define, Develop, Enable | + | == DDE - Define, Develop, Enable |
| * Define | * Define | ||
| * Double-diamond | * Double-diamond | ||
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| * Contextual Inquiry: Observe, with on-the-spot query to flesh out details | * Contextual Inquiry: Observe, with on-the-spot query to flesh out details | ||
| * Purpose: observe users to see what they actually do (not just say) | * Purpose: observe users to see what they actually do (not just say) | ||
| + | * Ask questions on the spot to validate assumptions | ||
| * Hawthorne effect ? | * Hawthorne effect ? | ||
| * Walk A Mile: Researcher experiences first-hand | * Walk A Mile: Researcher experiences first-hand | ||
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| * Gemba ? | * Gemba ? | ||
| * User Interview: No first-hand observation | * User Interview: No first-hand observation | ||
| + | * Learn about domain, usually experts | ||
| + | * Interviewee tends towards answering Whats, but our target is the Why | ||
| * Downside: less reliable as the interviewee may be biased | * Downside: less reliable as the interviewee may be biased | ||
week07.1627537518.txt.gz · Last modified: 2021/07/29 05:45 by suhaw